FREQUENTLY ASKED QUESTIONS

Hot Mess Express Cleaning is a local small business and fully insured cleaning service. We have a commitment to high quality performance and customer service.  We take extreme pride in being trusted by our customers! We proudly hold a 5-star rating on Google and Facebook! All of our employees are professionally trained and fully insured in both residential and commercial settings. We arrive with a complimentary beverage of your choice from either Dunkin' or Starbucks if you will be home while we clean :) Our cleaning services include but are not limited to residential, commercial, airbnb, office, move-in/move-out, post construction, barbershops, salon/spas, daycares, gyms, etc. 

We are a fully insured cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to make it right. Please be sure to let us know within 24 hours of your cleaning services being completed.

Pets are a part of the family! During cleaning services we recommend that you keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.